Privacy Policy
Last Updated: January 2024
At Velari Tourism, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Make a booking or inquiry
- Contact us via phone, email, or contact form
- Subscribe to our newsletter
- Participate in surveys or promotional activities
This may include your name, email address, phone number, travel preferences, and payment information.
Automated Information
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device information and operating system
How We Use Your Information
We use the collected information to:
- Process your bookings and provide travel services
- Communicate with you about your reservations and inquiries
- Send promotional materials and updates (with your consent)
- Improve our website and services
- Comply with legal obligations and prevent fraud
- Analyze website usage and optimize user experience
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in operating our business (hotels, transport providers)
- Payment processors for secure transaction processing
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your information
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Velari Tourism
Email: info@velaritourism.com
Phone: +971521608426
Location: Dubai, United Arab Emirates